Whitelist Our Emails

Our emails contain links to free videos and articles to help you pass the CPNE and since your email provider probably uses some type of spam filter that is hypersensitive to links, sometimes our emails get caught in spam filters. To avoid that and to make sure you get all the information we’ve promised you, we ask that you add us to your trusted list of senders, contacts, or address book. This will assure our email messages make it to your inbox.

Here’s how . .

To make sure email gets delivered to your inbox in gmail, you must add the email addresses [email protected] and [email protected] to your contacts list by doing the following steps.

1. Click the drop down arrow next to "Reply" in the upper right side of your inbox screen.
2. Click the "Add [email protected] to Contacts List" from the list that appears.
3. You will now see [email protected] appear under the link "Contacts" on the left side of the page.
4. Click the link "Contacts" and the in the "Search Contacts" form field.
5. Now you can select to move [email protected] to a contact list of choice and edit any details.

So you don’t miss any of our emails,emails, be sure to do this for both [email protected] and [email protected].

In Yahoo Mail, if you’re not receiving email you are expecting, there are two things you can do:

1. Use the "Not Spam" button in your Bulk folder.
2. Create a filter to automatically send email from certain domains to your Inbox. This is the only way to really ensure

delivery.

Report as "Not Spam"

1. Check your Yahoo! Bulk folder
2. If you see the email from [email protected], highlight it and click "Not Spam"
3. This does not guarantee that your mail will be delivered in the future, but it does help.

Create a Filter

1. Click "Options" in the top right navigation bar
2. Select "Mail Options" from the list that drops down
3. Choose "Filters" located on the left side of the page
4. Click the "Add" button on the Filters page
5. Choose the field you want to match in the incoming message. For example, "header" or "to".
6. Choose the criterion by which you want a match to be made, such as "contains"
7. Enter the text string to compare. For example: from [email protected]
8. Choose the “Inbox” as the destination folder to which you would like the message delivered

So you don’t miss any of our emails, be sure to do this for both [email protected] and [email protected].

In the new Hotmail you must "Mark sender as safe" to enable hyperlinks even in text emails and images in HTML emails. Entering the email contact in the address book or contacts no longer whitelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

1. Check the "Junk" folder if you do not see the ATL Clinical Workshop emails in your inbox
2. Click the "Mark as safe" link
3. Add [email protected] and [email protected] to your Safe List

Mark Sender as Safe

1. Click "Show content" to view the body of the email if it contains images and HTML
2. Click "Mark as safe"
3. [email protected] will now be added to your list of "Safe senders"

Manually Add to Safe List

1. Click "Options" in the upper right corner of your Hotmail screen
2. In the Body of the page under "Junk e-mail" click the link "Safe and blocked senders"
3. Click the link "Safe senders"
4. Enter the email address "[email protected]"
5. Click "Add to list"

So you don’t miss any of our emails, be sure to do this for both [email protected] and [email protected].

To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.

1. Click the "Spam Controls" link on the lower right side of your inbox screen.
2. When the "Mail & Spam Controls" box appears, click the "Custom sender list" link.
3. Choose the "allow email from [email protected]" option.
4. Add the domain or email addresss you would like to receive mail from, then click "Add"
5. Click "Save"

So you don’t miss any of our emails, be sure to do this for both [email protected] and [email protected].

AOL Web Mail

If you’re using AOL web mail replying to an email from [email protected] will also work.

Email from that domain will now be delivered straight to your Inbox.

So you don’t miss any of our emails, be sure to do this for both [email protected] and [email protected].

Because of the various email platforms that can work with Outlook, it is tricky to tell you how to receive all email to your

Outlook inbox. We can tell you, however, how to make sure you can see all the emails you receive as they were intended to be seen - with images. If a company is not in your address book or "Safe Sender" list, your HTML images will not display.

To have HTML display correctly, users can:

• Change their automatic download settings
• Add sender to your address book
• Add your email or domain to their approved sender list

To change settings:

1. Right click on a non-displaying image in an HTML email
2. Choose "Change automatic download settings" option
3. When the popup comes up, uncheck the first box in the list that says "don’t download pictures or other HTML content automatically”
4. Click "OK"

To add sender to address book:

1. Open the email
2. Right click on the from address
3. Choose "Add to contacts" option

To add domain to safe sender list:

1. Right click on a non-displaying image in an HTML email
2. Choose "Add the domain to the safe sender list" option

So you don’t miss any of our emails, be sure to do this for both [email protected] and [email protected].

To make sure email gets delivered to your at&t inbox, you must add the email address [email protected] to your contacts by doing the following steps.

1. Open the email message from the sender you want to add to your address book.
2. Click on the "Save Address" link (below) next to the "From Address”
3. Check the "Add to Contacts" box (below) and click "Save.”

So you don’t miss any of our emails, be sure to do this for both [email protected] and [email protected].

To make sure email gets delivered to your Comcast inbox, you must add the email address [email protected] to your contacts by doing the following steps.

1. Open the email message and then click on the link directly below the sender’s name, titled Add to Address Book.
2. Add [email protected]
3. The Email Address field will be pre-formatted with the address displayed in the sender’s message.
4. Click save when you are finished entering all contact information.

So you don’t miss any of our emails, be sure to do this for both [email protected] and [email protected].

Disclaimer: ATL Clinical Workshop is a private training company and is not affiliated with Excelsior College. The purpose of our workshops is to prepare EC students to pass the CPNE and no college credit will be earned for attending either our online or hands-on workshop.